Responsible Gambling

At Slot Planet we take responsible gambling seriously. We want players to enjoy controlled play and make informed choices, so we provide clear tools and guidance to protect your account, manage spending and step away when you need to. If you prefer a different site view, SlotPlanet also makes these controls available through account settings and live support.

Player protection principles

We design our service to promote safe, sustainable play. That means giving you visible controls, fair notifications and easy access to help. We encourage customers to set limits that reflect their budget and to use breaks when play stops being fun.

Activity-control tools

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be changed, but changes may be subject to a cooling-off period to prevent impulsive increases.

Loss limits

Loss limits let you cap the amount you are willing to lose over a set period. Applying a loss limit helps keep play within affordable boundaries and is recommended for higher-frequency players.

Time limits and session controls

Use session reminders and time limits to avoid long sessions. Reality checks can show elapsed time and encourage short breaks. You can also set automatic session logouts via account settings.

Self-exclusion and account breaks

For stronger measures you can request a temporary time-out, short-term break or full self-exclusion. Self-exclusion removes access to the account for the selected period and may include blocking from marketing communications. Reinstatement after a self-exclusion is handled carefully and may require verification and a cooling-off period.

Recognising signs of problem gambling

Watch for behaviour such as increasing deposits, chasing losses, hiding activity, neglecting responsibilities or feeling anxious about gambling. If you or someone you know shows these signs, consider tightening limits or taking a break.

Practical tips to maintain control

Set realistic deposit and loss limits before you play, schedule session times, avoid gambling when stressed or under the influence, and keep finances separate. Speak to our support team through live chat if you want help applying controls or understanding tools.

Professional help and support organisations

If you need extra support, organisations such as GambleAware, GamCare, the National Gambling Helpline and Gamblers Anonymous offer confidential advice and treatment options. Please contact these organisations directly for professional help. You can also reach our support team at [email protected] for guidance on account controls and next steps.